Important Information Regarding Our Transfer to Regions Bank Services.

Effective January 1, 2025, all transactions, including automatic payment withdrawals, will be processed using Regions Bank services.

Please ensure your records are updated accordingly by this date to avoid any disruptions in processing, and take a look at a few of our frequently asked questions below for more information.

If you have any additional questions or require further information during this transition, please feel free to contact  us at customerservice@dextcapital.com

FAQs

Why is Dext implementing these changes?
Dext is making these enhancements to improve our services and provide a better overall experience for our customers. These changes are designed to streamline processes and offer more efficient financial solutions.

Do I need to contact my bank?
Yes, you may need to contact your bank if you have specific filters or blocks set up that could affect ACH transactions. For further clarification, it would be best to contact us to provide more detailed information regarding your specific situation.

Will my ACH continue uninterrupted?
Yes, your ACH transactions will continue as usual without any interruptions.

Will Dext notify me if there is a problem with my ACH?
Yes, if any issues arise with your ACH transactions, a member of our team will promptly reach out to notify you and assist with resolving the issue.